Krystal
Reviews
78 total reviews · 4 listings
78 reviews
4.15
2020–2026
Hosting since 2020
Cleanliness 4.0
Accuracy 4.3
Communication 4.7
Location 4.5
Check-in 4.7
Value 4.2
78 reviews
Tiffany Johana
Terrible, 6 months ago
Stained walls, lots of cockroaches, dog smell like urine, dirty pools and stained sheets and the shower needed cleaning
Josh
Excellent, 8 months ago
The listing was accurate and the location was perfect.
Brian
Terrible, 1 year ago
Need to do a better job with cleaning especially with the bathroom where’s there’s hair. Need to improve WiFi quality. I work remote job.
John
OK, 1 year ago
room listed is small with no ventilation, windows don't open and it's hot here. it seems the hotel shows you the room in hopes you will upgrade once there & you can't get a refund. $40 cash to get better room. * classic bait & switch cockroaches in room, mgt told me it's expected. no door knobs on inside of door, just a thin piece of metal to slide left to unlock and open door.. having a pull handle would be great. if you have arthritis or a disability like I have with my hands you will have difficulty getting out of room. after paying $40 upgrade for room with a/c the room never got below 75 to 80 degrees F. it said 17 Celsius/64 F on thermostat but it was never that cool. the staff was friendly and even let my friend and her children use the pool... after I brought the things I mentioned to their attention they offered to change rooms, but not knowing if the next room would be better or not I chose to remain. was hoping they would just give me the $40 back. Airbnb did.
Tyler
Excellent, 1 year ago
Excellent Service & Staff Responsive! Perfect Location! Thanks For The Amazing Stay!
Sarah
Excellent, 2 years ago
Beautiful pool area
Christian
Good, 2 years ago
Great service, although a little dirt in certain sectors.
Jefferson
Excellent, 2 years ago
Great place. In my case there was no A/C but it is a minor detail. Overall a great experience. The host was friendly and available for any questions.
Mauricio
Terrible, 2 years ago
The bedspread was stained and they were not taken to the delicacy of cleaning before giving us the room. The communication with the manager was unsafe and rather it kicked me in my face as the place was. I leave before I finish booking with Airbnb
Karen
Excellent, 2 years ago
It coincided with the description, super attentive reception and also the host, excellent communication
Marie
OK, 3 years ago
the accommodation is conveniently located in Jacó. central but not in the middle of the noise. Everything is on foot. The managers are adorable. However, it is very hot and humid in the room (only a ceiling fan). Almost impossible to ventilate and it invites cockroaches that smell like this kind of environment.
Keith
Excellent, 3 years ago
easy check in and check out, close to Jaco center
Edgar
Excellent, 3 years ago
for the price you pay it is well worthed. staff are amazing and so is the location
Jon
Excellent, 3 years ago
The room is simple, but clean. Central location. Good value for money if you are travelling on a budget. Recommend!
Tom
OK, 3 years ago
The place is exactly like the photos. Was unable to stay and took another Airbnb. No Ac? No hot water!! Ugh!! I’m sorry