Jose

Reviews

Superhost

124 total reviews

85% Excellent

124 reviews

4.77

2023–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.8

124 reviews

3BR Home in Herradura

Robert

Excellent, 4 weeks ago

Comfortable house for a family or friends trip. 100% recommended. The host is always helping with any detail.

Excellent communication from the hosts 👍

Host Response

Thank you very much, Santiago. It was a pleasure to receive you 🙌🏝️

The apartment is just as shown in the photos, everything was clean, the apartment's pool had a good temperature, the TV had IP TV, which I really appreciated, and the kitchen had everything you need for cooking—nice touch. Honestly, it's highly recommended if you want to be in a quiet setting. The only thing I DIDN'T like (I understand it's to protect the property) is that there were security cameras in the apartment's pool area and in the garage, which, in an area like the pool, means you lose all privacy and intimacy. If that detail doesn't bother you, it's a very good place to stay if you're looking for something quiet and safe.

Host Response

Hi Nelson, thank you so much for your feedback and for highlighting the cleanliness, comfort, and thoughtful touches in the apartment. We are very happy to hear that you enjoyed your stay 😊 Regarding your comment, we would like to clarify that the security cameras are duly indicated in the property listing, as required by Airbnb. These are located only in outdoor areas such as the garage and the pool area, and at no time inside the house or in private spaces. Furthermore, they fully comply with Airbnb's policies, as they do not infringe on guests' privacy but are part of the security measures to protect both visitors and the property. Thank you very much for your understanding and your recommendation. We look forward to welcoming you back in the future. 🌴✨

Great house; we went as a group of 7, and we found it was a good size for everyone to be comfortable. The house is cozy, and the parking area is very spacious. One of the two bathrooms is located outside the house and does not have hot water, which was not made clear in the listing. We had a problem with the hot water on the first day. We contacted the host, who informed us that the hot water circuit breaker was tripped, and we were given instructions to reset it. It is important that this information be provided in advance if it is a practice at the property. I recommend and hope to return soon!

Host Response

Thank you very much for your review and for choosing us 😊 We're glad to hear you enjoyed the house, the space, and the comfort during your stay. Regarding the hot water, we would like to clarify that we responded to your inquiry immediately and provided you with the necessary instructions to activate the system, and the issue was resolved on the same day. Regarding the outdoor bathroom, it is located in the pool/terrace area, as shown in the listing photos. Due to its location and purpose—primarily for use after the beach—it is common for it not to have hot water. We appreciate your feedback, as we are always looking to improve the way we communicate these details. It will be a pleasure to welcome you again. 🌴✨

3BR Home in Herradura

Marcela

Repeat guest

Excellent, 6 months ago

Everything is as in the photos Super nice the Lugar

Loading...