Isaac
Reviews
Superhost25 total reviews
92% Excellent
25 reviews
4.92
2023–2026
Cleanliness 4.7
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 4.8
Value 4.8
25 reviews

Sjuul
Excellent, 1 week ago
Great host! Great condo and lovely area. The place to stay when you’re in Playa del Carmen
Host Response
Thank you so much, Sjuul, for the wonderful 5 star review! It was truly a pleasure hosting you and your family for your stay in Playa del Carmen. We’re so happy you enjoyed the condo and the beautiful Playacar area. You were fantastic guests, and we would be delighted to welcome you back anytime. Safe travels, and hope to see you again!
Lilya
Excellent, 2 months ago
We had a wonderful stay at Isaac's condo with our young kids. The condo was spacious and bright - immaculately clean and had everything we needed for a week-long stay. Isaac and Claudio went out of their way to accommodate our family with pool toys and outdoor activities for the kids. The location of the condo could not have been better, the kids walked a few steps down right into the enormous pool where they could have spent hours. We saw animals meandering around and the staff were incredibly friendly. The beds in the house were extremely comfortable and the rooms were bigger than I expected. The open-concept loft bedroom upstairs was open to the living room, providing a lot of light! Highly recommend a stay at Isaac's place at the AWA!
Host Response
Thank you so much, Lilya, for your wonderful review! It was truly a pleasure hosting you and your family. We’re delighted to hear that you enjoyed the condo, the amenities, and everything Playacar has to offer. We appreciate you taking the time to share your experience, and we’d be honored to welcome you back anytime. Safe travels, and we hope to see you again soon! 🌴😊
Lin
Excellent, 2 months ago
Our stay at AWA Playacar was wonderful. The property was beautiful, peaceful, and perfect for a family getaway. We especially loved the relaxing pool area, which made it easy to unwind and enjoy the trip. The location was also very convenient, with a small store, coffee shop, and restaurants within walking distance. It was easy to bike into Playa del Carmen, which made exploring the area simple and fun. Overall, it was an amazing family stay, and we would definitely recommend it.
Host Response
Thank you for staying with us! It was a pleasure hosting you, and we truly appreciated how respectful and easygoing you were throughout your stay. We’re so glad you enjoyed the condo and your time in Playa del Carmen. Guests like you are always welcome, and we would be delighted to host you again in the future. Safe travels, and we hope to see you back soon! Warm regards, Isaac
Melissa
Excellent, 4 months ago
I cannot say enough great things about our stay! Absolutely everything was on point from walking to the shops, restaurants and beaches to feeling at home in the condo. The biggest bonus was the double outdoor patio that led to the pool. I feel like this is the best location in the complex. It felt very comfortable clean, and the atmosphere was absolutely gorgeous! They had an option to take the golf cart into town and to the beach. We personally enjoyed walking. We brought our children with us and they too had a great experience. We would definitely come back!
Host Response
Thank you for staying with us! It was a pleasure hosting you, and we truly appreciated how respectful and easygoing you were throughout your stay. We’re so glad you enjoyed the condo and your time in Playa del Carmen. Guests like you are always welcome, and we would be delighted to host you again in the future. We hope to see you back soon! Warm regards, Isaac
Danielle
Excellent, 5 months ago
I would stay here again!
Host Response
Thank you for staying with us! It was a pleasure hosting you, and we truly appreciated how respectful and easygoing you were throughout your stay. We’re so glad you enjoyed the condo and your time in Playa del Carmen. Guests like you are always welcome, and we would be delighted to host you again in the future. We hope to see you back soon! Warm regards, Isaac
Janice
Excellent, 6 months ago
We had a fabulous time at Isaac’s condo! It was just like the pictures but better!! I think it is in the best location in the complex. I loved being able to just walk the path directly to the beautiful pool! The deck was also very quiet and private. The condo had everything we needed and more. It is right across the street from restaurants as well. Isaac was great to communicate with and so was Claudio! Thank you to both of you! We would highly recommend it!
Host Response
I just wanted to personally thank you for staying with us — you were truly an amazing guest. We really appreciated how respectful and easy you were throughout your stay, and it was an absolute pleasure hosting you. You’re always welcome back anytime, and we hope to host you again in the future! Warm regards, Isaac
Francisco
Excellent, 6 months ago
We had a wonderful stay at this Airbnb in Playacar, in Playa del Carmen. I stayed here with my family and it turned out to be a perfect place for kids. The area feels safe, peaceful, and very family-friendly, and there’s plenty of space for children to enjoy themselves while adults can relax. The amenities were amazing and made the stay very comfortable—everything we needed was available and well maintained. Another thing we really appreciated was the community in Playacar. Everyone we interacted with was friendly and helpful, which made the experience even better. The host was excellent—very attentive, easy to communicate with, and quick to respond whenever we had a question. It’s clear they care about making sure guests have a great experience. Overall, we had a fantastic time and would absolutely recommend this place to families visiting the area. We’d happily stay here again!
Host Response
Thank you so much, Francisco, for your wonderful review! It was truly a pleasure hosting you, and you’re welcome back anytime. We really appreciate you choosing to stay with us and hope to host you again in the future.
Ryan
Excellent, 6 months ago
We had a fantastic 1st trip to Mexico at Isaac’s place, a condo in AWA Playacar Residences! Our group included my wife and I (mid-30s), our 3-year-old, and my parents (mid-60s). The condo suited us perfectly, with AC in every room and a washer/dryer. The downstairs layout (2 bed/2 baths) worked great for our us and our son since the upstairs stairs lack a rail. Having a ground-level condo made pool access easy, and the patio felt private and peaceful with lush foliage between it and the pool. Isaac and Claudio (the property manager) were friendly and responsive. The grounds were serene—birds, greenery, pools (some "heated"), hammocks, loungers, and a swim-up bar. The playground was a highlight for our son. For water, a 20L jug was provided with a pump. The AWA concierge will swap empties for 65 pesos ($3–$4). AWA's complimentary golf cart shuttle runs limited hours (9–4:30), may be unavailable while charging, and doesn’t operate Mondays, so plan ahead. Overall, a wonderful stay!
Host Response
Hi Ryan, Thank you so much for staying with us — it was a real pleasure hosting you. We truly appreciate how well you treated the space and how easy everything was throughout your stay. Guests like you make hosting enjoyable. You’re always welcome back anytime, and we’d be happy to host you again in the future! All the best, Isaac
Marcel
Excellent, 7 months ago
Isaac truly set the bar high for Airbnb hosts. Claudio was excellent and he was incredibly helpful throughout our stay. The place itself was great, and everything went smoothly. Highly recommend!
Host Response
Hi Marcel, Thank you again for choosing to stay with us. It was a pleasure hosting you, and we truly appreciate how respectfully you treated the property. Everything was smooth and easy throughout your stay. You’re always welcome back anytime — we’d be happy to host you again in the future! Best regards, Isaac
Julia
Excellent, 7 months ago
This place is absolutely beautiful! I would definitely stay here again. It's also really big and very nice!
Host Response
Hi Julia, Thank you so much for staying with us — it was truly a pleasure hosting you. We really appreciate how considerate and respectful you were during your stay. Guests like you make the hosting experience wonderful. You’re always welcome back anytime, and we hope to host you again in the future! Warm regards, Isaac
Nico
Excellent, 7 months ago
Extraordinary place! I would definitely come back
Host Response
Hi Nico, Thank you for staying with us — it was a pleasure hosting you! We really appreciate how smoothly everything went and how well you took care of the place during your stay. You’re always welcome back anytime, and we’d be happy to host you again whenever you’re in town. Best regards, Isaac
Nadim
Excellent, 7 months ago
Great development, beautiful pool. Safe and secure
Host Response
Thank you. Looking forward to hosting you again.
Marianne
Excellent, 1 year ago
We had an excellent stay at this Airbnb! The house is perfect for kids, with easy access to a variety of amenities, groceries, and a fun kids' area that kept our little ones entertained. It’s also great for adults, offering plenty of comforts and conveniences. Claudio and Isaac were amazing hosts—very friendly and quick to assist with anything we needed. We’d definitely stay here again and highly recommend it to families looking for a relaxing and enjoyable getaway!
Georgia
Good, 1 year ago
The Airbnb is in a great location with a beautiful pool just a few steps away. It feels very safe. The property is spacious and the air conditioning was great. We had a great stay here. When we arrived we had some trouble getting into the complex but Claudio helped us gain entry. The place was also a little unclean when we arrived. However, Claudio did everything he could to rectify the situation and offered additional cleaning and even came to the place to apologise.
Karina
Excellent, 1 year ago
What a phenomenal time! I’ve been coming to Playa at least once a year since 2020 and this property is the best I’ve stayed! The condo is very spacious, all of it: bedrooms, baths, living area and full of light with triple height ceiling. Right outside living room there’s your own private terrace with chaise lounges/table set for a more private rest if you don’t want to be in the common areas. A few beautiful stone steps down and you’re in the magnificent pool area of the complex with it’s olympic size pool for amazing lap swimming. Complex is chic, elegant with amazing landscape that keeps units very private; ambiance is overall relaxing and respectful and tons of beautiful lounges for everyone. Cherry on top? Hamacas in the pool, and great fitness center. Everything was perfection! Communication easy and friendly thanks to Claudio, property manager. My family and I loved it and can’t wait to be back!