A&A Apartment

Reviews

79 total reviews

76% Excellent

79 reviews

4.62

2021–2023

79 reviews

2BR Condo in Panamá

Derrick

Terrible, 2 years ago

BEWARE!!! STAY HERE AT YOUR OWN RISK!!! I ignored the previous reviews. I encountered everything that the previous guests stated. The kitchen refrigerator has roaches. I have seen the roaches throughout the kitchen. The sheets had stains in them, there was women hair in the bed and through out the apartment. Someone entered the apartment my first day. I arrived from the airport and then immediately dropped my things off and went to get something to eat. One of the blinds in the center was rolled up, but when I returned, it was rolled down. I immediately called AIRBNB customer service and nothing was done. No one is supposed to enter while you are renting unless invited. I FELT UNSAFE HERE MY ENTIRE 7 DAY STAY. I WILL NEVER RENT HERE AGAIN. I ADVISE YOU TO DO THE SAME. TAKE THIS SERIOUSLY!!!!!!!!!!!!!!! IF YOU WANT TO HAVE GUESTS VISIT YOU HERE, IT IS NOT ALLOWED HERE. HE HAS THIS HIDDEN UNDER ADDITIONAL HOUSE RULES SO PLEASE READ FURTHER. YOU WILL NOT SEE IT IN THE MAIN HOUSE RULES.

2BR Condo in Panamá

Yagel

Repeat guest

Excellent, 3 years ago

are the best hosts. Cute apartment and the location is excellent

2BR Condo in Panamá

Richard

Repeat guest

Excellent, 3 years ago

Excellent choice. Thank you for all

2BR Condo in Panamá

Richard

Repeat guest

Excellent, 3 years ago

Excellent service. Everything is the same in the photos. Very happy. Thank you.

The apartment met all the promise. My family and I really like the setup of it. It's a safe area, the car is in private parking, and it's very easy to get around the city from that point. I would recommend it, yes of course yes. Especially with children. I would use it again: yes of course. Recommendations for the landlord: you have to clean the air filters and vacuum under beds, rugs and mattresses; there are quite a bit of mildew; but it's something we know is a question of cleaning and ready. For everything else Thank you for the hospitality.

2BR Condo in Panamá

Carol

Repeat guest

Excellent, 3 years ago

The variety of apartments that have always ensured that groups are together. Everything was as good as usual

2BR Condo in Panamá

Gloria Margarita

Repeat guest

Excellent, 3 years ago

Great

The apartment was by far the best stocked with all the little things that make a stay very easy, condiments, soap, coffee, that I have used in Panama. Check in was a thorough process but done efficiently by the security staff at the building. The only draw back of the stay was the bed in the main bedroom. Trying to walk around it or get out of it in the middle of the night or even in the morning was quite an adventure. It was a comfortable mattress but I still shake my head and wonder why the rest of it is there. All in all I would have no problems staying here again.

2BR Condo in Panamá

Carol

Repeat guest

Excellent, 3 years ago

Thank you for your hospitality, Anny was always excellent and recommended

Wouldn't advise renting this apartment. 1.   Very important - The ad says you will have use of the pool. Picture shows a large pool. Is actually a reflecting pool around a jacuzzi as verified by the building management.  It is about 18 inches deep. Came to my husband's calves. I was told by the host that he was sorry that it didn't meet my standards but he didn't say what type of pool, just that there was a pool VERY DECEPTIVE ADVERTISEMENT. 2. The gym. small room. Take elevator to top floor and then another flight of stairs to the gym. 3. Very dirty awning attached to balcony. Not somewhere you want to sit. Awful view 4. 2d bedroom. There is a ledge outside the window which is also filthy with black looking stuff and more bird droppings. 5. Master bathroom shower doesn't drain. Informed host and was told thanks for the info. Never sent anyone to fix it. Overall I would not recommend this host or apartment. Apartment is not as advertised.  Pay close attention to visitor rules!

2BR Condo in Panamá

Gloria Margarita

Repeat guest

Excellent, 3 years ago

100% recommended, very clean and quiet. Very close to the metro

2BR Condo in Panamá

Anibal Y Victor

Repeat guest

Excellent, 3 years ago

Excellent brutal, that's why when we come to Panama we stayed in their apartments.

2BR Condo in Panamá

Haibsel

Repeat guest

Excellent, 3 years ago

It is a very nice apartment, super well decorated, the cleanliness was very good, the place is central... they are excellent hosts, they answered my questions all the time and he was attentive. I recommend it.

2BR Condo in Panamá

Carlos

Excellent, 3 years ago

An ideal place. In my case it was for an average stay, for work topics in the city. A quiet, comfortable space with a lot of security on the premises.

2BR Condo in Panamá

Richard

Repeat guest

Excellent, 4 years ago

Thank you for everything. They are the best!!!!!

The apartment is located in a very central location and for a good cost. Everywhere we wanted to go in town was with a 10-15 minute drive by Uber which was very reasonable. Also, Both the bus stop and metro station were within walking distance. The checkin process was very simple and the hosts were very responsive. They even reached out to us to check in when there was a thunder storm. The apartment was clean and the photos represented the apartment accurately. The master bed was very comfortable, however, took some work to get in and out of the bed. We definitely enjoyed our stay

Cleanliness- when you first walk in, you can tell this place is well taken care of and maintained properly and efficiently down to details. I appreciated the over all cleanliness but especially in the bathroom and kitchen. Accuracy- this place looks exactly like the pictures. I loved the small accents and decor to match the theme. Awesome idea! Check in & Communication- Easy! Their response time was also very fast and they were very helpful when we needed assistance. Location was perfect because we were a block from the train station and not far from where ever we needed to go even in a taxi. The value was great. Everything was great. I really loved this place and look forward to staying with them again!

2BR Condo in Panamá

Haibsel

Repeat guest

Excellent, 4 years ago

Very good communication with the hosts, they are very attentive ... The excellent location near the metro station could reach all the places I wanted to visit... The apartment is very clean and the bed is comfortable ... The stay was great, totally recommended.

This apartment made a convenient and affordable home base for our stay in Panama City. The master bed is a little hard to get in and out of if you don’t have great mobility, but was very comfortable to sleep in, as was the second bed. It was so nice to have a laundry to wash after days of traveling, and the AC works great in every room. The pool was refreshing, my kids loved it. We didn’t use the parking spot (Uber is so inexpensive) but you might if you rent a car and brave traffic. The hosts were so helpful and quick to respond to questions. Would definitely stay here again!

we were a group of 3 people staying, excellent service, good location, safe parking, good electronic access system, nice and as an apartment, well decorated and distributed, very comfortable, it has everything offered in excellent condition, I recommend it 100%. Although our visit was for work, we did not enjoy the pool and other amenities, I would contact them again. It has a mini Market at the ground floor that allows Alimetos shopping.

2BR Condo in Panamá

Lourdes

Repeat guest

Excellent, 4 years ago

Everything is close by

2BR Condo in Panamá

Anibal Y Victor

Repeat guest

Excellent, 4 years ago

The place is unique and very familiar. I loved everything EXCELLENT...

Lack of security, both showers majorly leak water on the floor. master bed is super comfortable; it just takes a little difficult effort to get out of it because of its design. You pay a cleaning deposit, but they will tell you to clean up before you leave. Apartment near highway. I missed my flight and still got charged one whole day! I didn't feel like the place was dirty at all accept for The coffee pot was dirty. For the price, location, and security, I wouldn't go back. if that doesn't bug you book it, that's just me. you might feel different.

We really enjoyed our stay at this place. It was a little challenging for us to find though. The GPS coordinates on AirBnB are not accurate. I have provided the owner with the actual GPS coordinates and you may want to ask for them as they are even more accurate than the google maps link on Wayz app and will take you directly to the apartment tower. The place was really clean. It was great to have a little coffee and the dryer sheets provided. The kitchen is stocked with pots, pans, glasses, and all the basics, but you will need to have your own spices and oils to cook with. All the A/C units did a great job to cool the apartment. All appliances work correctly and were easy to operate. There is a small coffee maker that will be good enough for two persons to have a cup each. Beds are comfortable. All the linens are clean. The sofa is a good place to relax after a day in the city. The Wi-Fi is good. The TV in the living room has Netflix built in. The TV in the master bedroom is not hooked up to anything. The parking is secure as is the whole apartment complex. The gate guard was very helpful, despite our limited knowledge of Spanish. The little market in the apartment building is a great option for picking up small items. The apartment is very close to several large supermarkets and restaurants. This is a building for families and many have kids, but everything was orderly and quiet in the days and evenings. The pool is a nice place to chill out. Families hang out there on some evenings, and it is on the same floor as the Yellow Apartment. There is very easy access to the parking garage through the stairwell and saves elevator wait time when going out or disposing trash. Everything was fantastic and the place is a good value for the money. We would stay at this place again.

2BR Condo in Panamá

John

Not good, 4 years ago

Apartment is as described… The issue I had is with the host regarding a poorly supported bathroom sink that fell and could have really injured my wife or myself… they acted concerned for our safety at first but now they are accusing me of intentionally ripping a bathroom sink off the wall and trying to collect $490 Watch your toes!!!!

Host Response

Señor John… estuvimos muy preocupados por el incidente, gracias a Dios no le sucedió nada a usted y a su pareja… los especialistas cuando revisaron lo que sucedió explicaron que hubo un peso adicional que no es el indicado… la residencia tiene los permisos de ocupación donde verificaron que todo esta apto para su uso… no solo usted y su pareja causaron daños en nuestra propiedad en el lavamanos (se cayó el mueble, se rompió la tubería de agua), sino dañaron también la ventanilla del aire acondicionado de la habitación principal, y fumaron dentro de la propiedad la ama de llaves encontró las cenizas, colillas y olor a cigarrillos (antes de reservar se explica que en la propiedad está prohibido fumar, al reservar se le envía una guía donde se indica que no debe fumar, dentro del apartamento hay letreros donde se indica que está prohibido fumar).. lamentablemente usted y su pareja causaron daños terrible en nuestro apartamento… no son bienvenidos nuevamente y espero que ningún anfitrión de Airbnb pase por la situación que pasamos nosotros con ustedes…

We had a great stay at Anny & Adolfo’s apartment. It is a beautiful apartment with one of the BEST beds I have had in my last two years visiting and living in Panamá!! I have a bad back and no issues. They have hot water and the best water pressure around! It’s helpful that the store is down stairs if needed! Security was very nice and glad we had gated parking! It’s not the best area to walk around, it is safe but all the sites in the city are only 10 minutes away! Like Park Omar and Multiplaza Mall. You can obtain a cheap Uber for $2-5.

2BR Condo in Panamá

Yagel

Repeat guest

Excellent, 4 years ago

world-class care

I first want to say that Anny and Adolfo were amazing and very nice. They had great communication with me throughout my stay and they were very helpful! Some good things I want to note…. I felt very safe as a single female traveler. The security is great and I had no major concerns. I also loved that they had a store just downstairs, it was so convenient! The location of the apartment is a little further out if you’re trying to get to Casco Viejo for example. Could be 20 minutes or so by Uber, but Uber is cheap in Panama. I would say the apartment is like the photos but with a bright filter. The bed is very comfortable, I slept well, but in my opinion it’s a little too big for the bedroom. I was there for 3 weeks and working and the WiFi was good and fast. There is a balcony, but honestly the view is not the best which was a little disappointing. You will hear some street noise and honking at times, but nothing too crazy where you can’t sleep all night. But overall I would say my stay was nice. I think there are a couple of things that can be improved but Anny and Adolfo made my stay amazing and I felt safe so that was the most important thing to me, and good WiFi as well!

A+ Welcoming, clean, confortable, great location, and wonderful hosts. We stayed 7 nights at this welcoming apartment. As soon as we opened the door, the first thing we noticed was the nice smell of cleanliness. The beds are very important for us, due to us having back problems. We give 5 stars regarding confort to the beds. We had to take the car to the garage for the whole week; so having many transportation options became a huge highlight for us. We could choose between, taking taxis in very expedite time, the metro bus or the metro train - the Ingenio Station is only 10 minutes walking distance. The Sky lounge has a relaxing breathtaking view. Excellent views from the gym too. The hosts, Anny and Adolfo are the best of the whole package, they really go beyond our expectations to make us feel like we were at home and avoid any inconvenience for us. Thank you Anny and Adolfo for such a great service!!! —————- A +, Cozy, clean, comfortable, great location and wonderful hosts. We stayed for 7 nights in this cozy apartment. The moment we opened the door, the first thing we noticed was the nice smell of cleanliness. Beds are very important for us as we have back issues. We give it 5 stars for the comfort of the beds. We had to take the car to the workshop for the whole week; so having a lot of transportation options became a great point to stand out for us. We were able to choose between taking taxis in a very fast time, the metro bus or the subway train - the ingenio station is only a 10-minute walk away. The Sky Lounge has a breathtaking view. There are great views from the gym as well. The hosts; Anny and Adolfo are the best of the whole package, they really leave and went beyond our expectations, to make us feel at home and avoid any inconvenience. Thanks Anny and Adolfo for such good service !!!!! —————- A + Welcoming, clean, comfortable, great location and wonderful hosts. We spent 7 nights in this warm apartment. As soon as we opened the door, the first thing we noticed was the good smell of cleanliness. Beds are so important to us as we have back problems. We give 5 stars in terms of bed comfort. We had to take the car to the garage all week long, so having many transportation options has become a huge highest point for us. We could choose to take taxis very quickly, metro bus or metro - Ingenio station is only a 10 minute walk away. The Sky Lounge offers relaxing views. Great views from the gym too. Hosts Anny and Adolfo are the best of all, they really go beyond our expectations to make us feel at home and avoid any inconvenience for us. Thanks Anny and Adolfo for such a good service!!!

Heartless Host, Only in Business Not at all empathetic. Please clarify before booking, if you agree to change the reservation to reduce the days, it does not give you the refund if your travel plans change. After we knew we wanted more days, I remove the discount I had, I raise the price. We stayed more than 20 days, no refund one day we had to check out earlier. That was our experience. I hope this helps for the honorable guests. Respect your but debatable position. Bed Bed room too uncomfortable. She is not a Superhost.

Host Response

Señor Juan lamentablemente nos baja nuestra evaluación y es el primer comentario malo de nosotros y nuestro hogar… invito a los demás huéspedes ver que primero se quedo unos días en una propiedad (Orange) y luego repitió su estadía con nosotros en (Yellow), creo que si nuestra propiedad realmente estuviera mal ubicada o fuésemos unos malos anfitriones no hubiese repetido su reservación con nosotros en otra propiedad…!! Como se lo comenté anteriormente no podemos aceptar un cambio de reservación cuando el huésped solicita un descuento adicional por la cantidad de noches a reservar… ya que es una negociación realizada por un tiempo determinad entre ambas partes (compromiso), es importante destacar nosotros aceptamos cambios de fechas sin ningún problema cuando el huésped hace su reservación con los precios establecidos… creo que realmente debemos siempre ser honestos, si usted no estaba seguro de las noches no debió solicitar un descuento por el tiempo… Para Adolfo y para mi siempre es importante hacer que cada huésped haga de su estadía una experiencia inolvidable… lamentamos mucho no poder brindarle lo que usted deseaba… Estamos seguros, comprometidos y damos todo lo mejor por nuestras propiedades y por nuestros huéspedes…