Jezlia

Reviews

15 total reviews

80% Excellent

15 reviews

4.67

2020–2025

Cleanliness 4.9

Accuracy 4.7

Communication 4.7

Location 4.8

Check-in 4.7

Value 4.8

15 reviews

2BR Home in Hacienda Iguana

Len

Excellent, 1 year ago

Casita is very comfy and has everything you need. Highly recommend to rent a golf cart to move around!

{"__typename":"MerlinTranslatedReview","comments":"Divine little house, surrounded by a lot of green so as much as it is hot it is cool! We never used the air, the fans reached. Well-equipped kitchen for cooking as the restaurants inside hacienda iguana are overpriced. Close to the beach, super quiet and enjoyable.","commentsLanguage":"es","disclaimer":"Translated from Spanish","needsTranslation":true,"response":null,"responseDisclaimer":null}

The eco-casitas are amazing and owned/operated by NSR - Nicaragua Surf Report. Book directly through them. They were the ones who took care of us during our stay, checked in with us, helped when we needed more water, and are also who we talked with during check out (you drop the keys off at the NSR office for checkout). Jezlia canceled the first two nights of our booking that was made well in advance less than 24 hours before check-in while we were mid international flight. If we had booked through NSR they would not have done that and we also found out that during those nights other eco-casitas were available. Instead Jezila first reached out to us with a link for us to book and pay more for another place. Despite her canceling we were still charged full price for the stay and left moving mid trip in the Nicaragua heat with luggage and groceries and no person vehicle. It completely destroyed a day of our limited vacation. There was no apology and no offer for assistance for this. Further we had another couple join us for several nights Jezila still charged us an extra $100 for after check out for this. We knew this would be an extra charge but were hoping that it be waived due to the cancellation inconvenience. However Jezilia still had us pay and tried to have us pay her personal PayPal directly instead of air bnb. I thought this was strange as I thought that fee would be more related to the property as a whole... The eco-casitas are five-star worthy, but Jezila canceling on us less than 24 hours greatly stressed our vacation.

Jezlia‘s Casita is beautiful. It had everything we needed. I really appreciated her fast responses. Jezlia is a very helpful host.

Host Response

You are very welcome, I'm glad you enjoyed your time in Nicaragua! Hope you can come back sometime!

{"__typename":"MerlinTranslatedReview","comments":"Very nice apartment, super clean and with all the amenities.","commentsLanguage":"es","disclaimer":"Translated from Spanish","needsTranslation":true,"response":"Thank you Fernando, I'm glad you had a good time! We look forward to seeing you soon!","responseDisclaimer":"Translated"}

Host Response

Gracias Fernando, Me alegra que la hayan pasado bien! Los esperamos pronto!