Ana Mónica
Reviews
37 total reviews
73% Excellent
37 reviews
4.59
2022–2026
Cleanliness 4.7
Accuracy 4.7
Communication 4.9
Location 4.9
Check-in 4.8
Value 4.8
37 reviews
The air conditioning never worked in one of the rooms, and she said, "Why did you put heating in it?" We followed the instructions, but it didn't work. It needs a lot of maintenance. It rained, and water leaked into one of the rooms and got our speaker wet. The house isn't completely closed, and there are some cats that ate our food and left a mess. We had an incident, and she wanted to kick us out of the accommodation because the neighbors said we stole some lounge chairs, which was not true. They went to the pool because of the rain, which was horrible. We had a very bad time and she never trusted us and didn't investigate first. The day before, some of the members were accidentally locked out because there is only one set of keys, and they fell asleep waiting for someone to open the door for them. That was our fault, and we apologize, but accusing us of being thieves is not fair. And they don't clean the pool, and it was super dirty because of the rain and because it's outdoors.
Host Response
Look, the night you arrived, you drank so much that the young people were half-naked and lying in the street. The neighbors wanted to call the police to have them taken away, so I had to call you to get them inside. Although it wasn't my responsibility, I didn't want them to have problems with the authorities. At night they had a party, which is prohibited, and the neighbors complained about all the noise they made. The thing about the sunbeds is that the neighbor saw them so drunk that she thought they had gone to the house next door. I asked you to leave because the house has rules and you did not respect them at any time. I apologized for thinking that since the young people were so drunk, they would have taken the sunbeds to one side, but we still agreed that they would leave at 6, which was not the case, but rather later, because you had plans, and I agreed to that. I think I was very accessible, although you did not respect the rules at any time.
The host is very friendly, helpful, and kind. The only thing missing is to update the accommodation information, as it doesn't have all the amenities it offers. And there are amenities that are there, but they need maintenance since they are rusty
The house is very spacious and clean. Everything was great. Any aesthetic details that may exist are attributed to the climate and geographical conditions, but none of them affect the stay. The 8 of us were happy and very comfortable. I would definitely come back.
The location was good and the house was spacious. There was a problem in one room. The air conditioning didn't work, and at night it was impossible to sleep because of the heat. and there was no TV in the living room We arrived in the afternoon from the beach. We wanted to entertain ourselves for a while, and there wasn't even a TV in the living room. There is no air conditioning in the living room, only a ceiling fan, and it still feels very hot.
Everything is very nice, Monica is very friendly, and the place is in a good location :)
Monica's house is very spacious and has an amazing view of the bay. The pool area is very nice and the pool is very nice. It is in a very central area.
Very large house with everything you need, only maintenance is needed in several areas, Such as lighting, bathroom faucets, in the kitchen, etc.
Excellent accommodation, the photos don't do it justice, we had an amazing time, everything was very comfortable and the host was always attentive and friendly, we would definitely return
Everything was excellent, the house is very spacious, cozy and comfortable, you just have to be careful with the stairs, since the pool is upstairs and when you go down you can get the steps wet and slip, but other than that everything was fine 👍
We had an amazing time, beautiful view and the house is super comfortable with everything you need to be well, we would definitely return. Thank you
In general, the service was very good. In terms of cleanliness, there were no issues, only one day in the pool the weather did not help, however when it was reported they went to fix it. The facilities are good, they have some details but nothing critical, the house is very spacious, comfortable and has all the amenities and air conditioning.
Excellent service from the host, the house is very nice, clean It has everything you need, very good price. I will definitely rent it again, the host is very understanding. Everything's perfect
We loved Moni's house, very clean, zero bugs, she is very attentive, the cleaning lady Lupita is super attentive and her niece makes very delicious food. In general we loved everything, it matches the photos, it's a downtown house and super spacious