Daniel And Kimberly

Reviews

Superhost

614 total reviews · 7 listings

89% Excellent

614 reviews

4.81

2019–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

614 reviews

4BR Villa in Playa del Carmen

Georgina

Excellent, 1 week ago

Very nice place, just as described, in a very safe, nice, and quiet area. The service was excellent. Honestly, a recommended place!

I really enjoyed my stay! The pool was definitely a highlight, and I appreciated that there were plenty of towels provided for everyone. The host was also very responsive and made sure to address my questions in a timely manner, which made the stay much easier. One thing that could have been clearer was the bedding arrangement, as it was a little difficult to understand beforehand. Also, the extra room was a bit unsettling for my kids and made them feel scared at times. Aside from those things, we had a pleasant stay and appreciated the host’s attentiveness and hospitality.

Host Response

Thank you for the kind words about the pool, towels, and our responsiveness — we’re glad you enjoyed your stay at our villa. We appreciate the suggestions and will make adjustments to improve clarity and comfort for future guests.

4BR Villa in Playa del Carmen

Manuel

Repeat guest

Excellent, 4 weeks ago

Excellent, thank you very much

Host Response

Thank you very much for your kind words, Manuel. We're glad to hear that you enjoyed our villa and your stay. We look forward to welcoming you back when you decide to return.

★★★★★ We’ve stayed in hundreds of Airbnbs, and this host is easily in the top 1%. The property is absolutely stunning! Convenient located in a safe and secure neighborhood near Fifth Avenue and the beach. Communication was exceptional. Anytime we had a question or minor issue, the host responded immediately, walked us through solutions, and when needed, quickly sent team members to resolve it in person. Their level of service and professionalism is unmatched. They also offer outstanding concierge-style services, including private chefs, massages, housekeeping, excursions, and other local experiences that made our trip even more memorable. One of our favorite touches was their use of technology. They provided custom Google Maps with pinned recommendations for restaurants, beaches, attractions, and other local favorites, making it incredibly easy to explore Playa del Carmen. We highly recommend staying here and would absolutely book with them again!

Host Response

Thank you so much for your kind words, Kristopher—it means the world to hear that our villa and concierge services helped make your trip so special. We look forward to welcoming you back and sharing even more of Playa del Carmen’s best spots with you next time!

4BR Villa in Playa del Carmen

Manuel

Repeat guest

Excellent, 1 month ago

.

This place was not the worst but it was not the best. There were a lot of things that we felt should have been addressed prior to our arrival . The pool was dirty, the bathrooms were dirty, one of the bedroom sheets had a hole in it, several of the screens on varies floor had holes/tears in them, one of the room's AC units was not working, the light in one of the bathrooms needed to be changed, and none of the 3 safes in the primary bedrooms worked. Additionally we felt like the property needed to be invested into more. The living/dining room furniture is very worn (one couch was actually ripped) and the TVs (which are the only TVs in the property) are very small for them to be in the family areas. Then there's the rooftop. SO much protentional. Lots of space with 3 lounge chairs and a built in seating area and table. However there's no source of shade at all so it's utterly uncomfortable during the day in the sun. All in all the stay wasn't horrible but could have been better.

Host Response

Thanks for staying with us and for sharing your feedback. We're sorry some things didn't meet your expectations, and we appreciate you bringing them to our attention so we can continue improving our house. We hope you enjoyed your time in Playa del Carmen overall.

Loading...