Chuck
Reviews
34 total reviews
76% Excellent
34 reviews
4.74
2018–2026
Cleanliness 4.8
Accuracy 4.6
Communication 5.0
Location 4.6
Check-in 5.0
Value 4.8
34 reviews
Sandy
Good, 2 months ago
Chuck's place was really well kept and made us feel right at home. Check in at the resort was easy and staff was super nice and helpful. We arrived at SBR per van and had stopped at the grocery store on the way. We did fall into the trap of greatly over paying as there were no price tags on most items. The cashier put in each single item by hand and we had no way of knowing what he actually charged us. Since we arrived off season the resort was dead with only a few owners there on the property we felt a bit isolated. No services were available to us & we couldn't use the beach much due to high winds, tons of seaweed and choppy water. We live a very active life in Flagstaff and so I was excited to make good use of the bikes that Chuck mentioned in his listing but quickly learned that they were useless. So don't count on it. Over all the resort was kept well & cleaned up daily. I was also looking forward to long beach walks which are impossible as neighboring properties don't clean up
Joseph
Excellent, 3 months ago
Sapphire Beach was an amazing location! incredibly helpful staff, beautiful beach, nice pools, and luxury accommodations. The snorkeling company that they work with picked us up from our dock and gave us a personal guided tour. 10/10 would stay again.
Melissa
Good, 7 months ago
Sapphire Beach is amazing ! The view from Chucks place was worth every penny. We knew about the road, but knowing and experiencing are very different . The staff were ALL warm and welcoming. We felt safe and secure there . We had a few issues such as the fridge wasn’t working the first night and most of the next day . Staff found us another one asap . The washer/dryer isn’t working but the resort washed and folded our clothes for no fee, which was much appreciated . We wonder when the last time Chuck and his wife have been there . Even though the kitchen is well stocked, everything is pretty old and in need of replacement. Same could be said for the bed. I loved the shower space, but again things are in need of repair ; shower head is clogged and old. It must be difficult for the owners being so far away to properly manage the place . We fully understand. Belize was a dream ! We would definitely recommend to family and friends . Melissa & Michael
Wendy
Excellent, 7 months ago
We had a few hiccups but Chuck was responsive. Some of this was out of his control, but I do think the staff at the condo complex needs to better communicate with Chuck. They were confused when we checked in with 5 pp. I wasn't sure if they were going to allow it because they said it was for 2 pp. They ended up getting the condo ready for 5, but we had to twice ask for blankets and towels. The Internet was terribly slow and we couldn't stream anything. The front desk said there was a private Wifi but they didn't know the password. Don't expect to be able to do a zoom call until the private wifi is available. Chuck recd a tour provider but he was booked so we talked to the staff. They talked to us about options but said they could save us some money because they had "a guy". We went with the guy and saved $10 pp ... but they were almost 90 mins late, the boat was unsafe, and they didn't even take us to Mexican Rocks bc they weren't a registered tour. Staff got us $15pp refunded.
Julian
Excellent, 1 year ago
Once again we loved our stay at Sapphire. a previous review said that the shower was not hot, we had no problems with this. The resort was very quiet this time and the restaurant and tiki bar were often closed. It was nice to have a washing machine and drier which we used a couple of times. didn't have to bring so many clothes with us.
Host Response
Love that you had a great stay! Putting in the washer/dryer was a must for our stays too... Thanks for your review Julian. (and if you know anyone looking for a great beach condo, give them our info. It pays for itself and we're looking to sell)
Christy
Excellent, 1 year ago
We loved chuck place was ocean view . Waking up every morning seeing beautiful sunrise was priceless . Restaurant had amazing food and staff was very friendly.
Host Response
Thank you so much for staying with us! My wife LOVES the sunrises from the condo. Me, I rarely see it (LOL). Enjoy your travels!
Megan
Excellent, 1 year ago
This one bedroom condo is perfect for visiting the north end of San Pedro. It is quite the drive from the airport or Belize express but worth it for the peacefulness of the property. It was nice to be able to have/make food. We were able to get a charter directly from the dock on the property. Host was responsive to the issues we had (breaker for the water heater had gone out) that was no fault of theirs. We would absolutely stay here again! Also, the onsite eatery was good!
Host Response
We loved having you stay with us Megan. Thank you so much for taking the time to do a review... we appreciate it!
Jay
Excellent, 1 year ago
Sapphire Beach is a stunning property. If we were to ever move to Ambergris Caye, we'd want to be here at Chuck's property. The condo unit was plenty big for the two of us and would be big enough to accommodate 2 more using the futon. Clean, well kept, comfortable... no complaints at all about the place. The view is the beach and ocean... gorgeous. The staff that manages the property was kind and communicated well. On-site security, daily beach clean up, and restaurant were all nice. Kayaks and paddle boards being right there were great. We booked a snorkel adventure from a company that picked us up right at the dock too. A few local restaurants are nearby as well. Overall this was a wonderful stay. The road getting in is an unfinished clay / dirt road that takes about 45min from town to reach by golf cart. It is bumpy getting there... but that is literally everywhere on the island. It's all part of the adventure. Just be prepared to bring in whatever you want from town.
Host Response
Glad you and your girlfriend loved it Jay. It really is magical to be there. I feel so sorry for everyone that never comes north on the island... they miss the BEST beaches. The road is on the books to be paved but it will be done on "island time." We LOVE getting picked up at our dock for excursions - it's the best and saves a ton of time. Again, so glad you enjoyed it. Also, you have my email -save it. You'll never know when the bug to come out longer will bite. Happy Travels, Chuck & Gergana
Elizabeth
Good, 1 year ago
The resort was easy enough to find. It does take 1 hour by golf cart to get there and the roads are a bit rough, but once you get there it's very peaceful. They were very responsive to us before arrival. The staff at the resort wee wonderful and very friendly
Host Response
Thank you Elizabeth. We appreciate your stay. The road is always hard to judge... San Pedro tries to do smooth it out and grade it in December but sometimes it is January. If the road hasn't been graded it can be bumpy and take longer. We apologize for that. Hope to see you again soon, Gergana & Chuck
Rika
Excellent, 2 years ago
It’s very beautiful on the northern part of Ambergris caye. Sapphire is a wonderful hospitable resort and Chuck and Georgina’s place is perfect.
Host Response
Rika, it sounds like you had many great adventures and built many wonderful memories. We really appreciate your stay and so glad you love the area as much as we do!
Deborah
Excellent, 2 years ago
The resort is lovely! The staff are wonderful. Eric was especially helpful. From helping us with our luggage when we arrived, throughout our stay and until we checked out. The cleaning staff did a wonderful job. The restaurant delivered breakfast to us on the beach. The staff was very helpful with providing us information on things to do and setting up tours. The unit itself was very spacious. The bed was very comfortable. The washer came in very handy. Chuck and Gergana were great hosts always checking on us and providing helpful suggestions.
Nancy
Excellent, 2 years ago
We spent a week in Chuck and Gergana's condo and it was hard to leave. The unit is pristine, comfortable and well equipped. We spent many hours on the porch enjoying the beautiful view and the entertainment provided by the colorful birds and the pelicans. The resort staff were friendly and responsive and the restaurant Gem serves lovely food. We even had a romantic beach dinner to celebrate our 50th anniversary. We have been many places but none have been as relaxing as here. We heartily recommend staying here!
Host Response
Nancy, it's so nice to read you love the pelicans too! We love watching them dive over and over in front of our condo. We could never get enough of that Caribbean view from the front porch! On occasion you can see dolphins and turtles too. We're so thankful you chose our place for your 50th anniversary :) They do an amazing job setting up for romantic dinners on the beach, don't they? Much thanks, Gergana & Chuck
Sherry
Excellent, 2 years ago
Chuck and Gergana’s place was amazing! Everything we needed was right at little fingertips. The kitchen was fully stocked and even had storage containers for our leftovers. There is a great selection of DVD’s which was fun. The condo is literally steps from the beautifully manicured beach where we were able to watch the sunrise every morning, and the moonrise every evening.
Marilyn
OK, 2 years ago
We’ll never return. Not only were we not made aware of the fact you need an extension to stay beyond one calendar month, we were told it was up to us to figure that out. By the time we heard that from other guests immigration office closed for holiday weekend so at great expense we had to move up flight 3 days earlier. Again the god awful dirt road in which our golf cart got stuck the in the mud twice and the garbage, everywhere, aaarrrggghhhh.
Host Response
We're so sorry you didn't enjoy your trip. I read that you felt like the island was "filthy dirty," but most people understand that Belize is a third world country - including our island. It is not like most cities in the US. Our resort and condo mostly score a 5 out of 5. We take a lot of pride in delivering GREAT service. Your stay did have much more rain than even our rainy season this year. The paved roads as well as the dirt roads were all flooded off and on during your stay. Understandably, the roads need to dry out before than can be graded and manicured. They are actually working on them now. Overall, I am sorry you didn't like Belize, our island, the roads or my service. Most really love it...
Kalinda
Excellent, 2 years ago
Great place for a relaxing vacation. The concierge services (Rose especially) was top notch with all bookings & directions.