Mario

Reviews

325 total reviews

92% Excellent

325 reviews

4.86

2019–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.9

325 reviews

6BR Luxury Villa in San Juan del Sur

Ana Violeta

Excellent, 4 weeks ago

I spent two nights at the house with my best friends to celebrate my birthday, and honestly, the house exceeded all of our expectations. There were 16 of us, plus two pets, and Mario was kind enough to let us bring them at no additional cost, which we really appreciated. Wendy, the housekeeper, was wonderful, she was friendly, attentive, and always willing to help. She answered all of our questions promptly and made sure we had everything we needed throughout our stay. The house is huge, beautiful, spacious, and the perfect place to spend a vacation or celebrate a special occasion. We also appreciated that the extra electricity usage wasn’t an issue. We were respectful and responsible with our consumption, so the additional usage was minimal, and we were able to fully enjoy our stay without even needing to leave the house. Mario, our host, was incredibly kind, responsive, and accommodating from start to finish. Without a doubt, we’ll be coming back as soon as possible. Tysm!

6BR Luxury Villa in San Juan del Sur

Maria

Repeat guest

Excellent, 1 month ago

My stay was perfect! House was clean and in good condition! View is beautiful!

The stay was very pleasant, but the wattage issue is a real rip-off because it's too little even for a 1-day stay. It was also difficult to get there because Waze didn't locate it well, since there's a new entrance now, and we wasted an hour driving around.

Host Response

Thank you for taking the time to share your experience. We're glad to hear that, overall, you enjoyed your stay. Regarding electricity consumption, we would like to clarify that the amount of kWh included is clearly specified both in the listing description and in the House Rules before booking. Our intention has always been to act with complete transparency so that each guest knows the conditions before confirming their stay. Therefore, we believe that describing this policy as a “theft” does not adequately reflect the information previously provided. Regarding check-in, we apologize for the inconvenience caused by the recent changes to the accesses in the area. Unfortunately, updates to apps like Waze are beyond our control. However, we are always available to provide assistance and help our guests get to the accommodation without any problems. We appreciate your feedback as they allow us to continue to improve the experience for our future guests.

Very disappointed house is not how it is advertise, house needs major maintenance the house was giving to us dirty including the pool,sheets and pillowcases were dirty the house smelled like urine The refrigerator has mole does not work properly and it leaks water.There is no washer and dryer for you to use the house is infested of roaches one of the toilet was not working water all through the bathroom I had to text him to get someone to fix the toilet the head showers needs major cleaning they’re so rusted that the water doesn’t even come out. The owner knows about all the issues the house has yet he fails to fix it he act like he did not know all the issues the house had yet kept blaming the housekeeper for it. The house is not in good conditions to be rented out and for the amount of money that I paid totally not worth it I have photos as well I will not recommend you to rent this property unless they fix everything

Host Response

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. However, we respectfully disagree with several statements made in this review. Our property is regularly cleaned, inspected, and maintained to ensure a comfortable stay for our guests. While occasional maintenance issues can arise in any home, we take them seriously and address them as quickly as possible whenever they are reported. During your stay, our team remained available and responsive to any concerns brought to our attention. Some of the issues mentioned in this review were either not reported during the stay or do not accurately reflect the condition of the property at the time of occupancy. We take great pride in our property and in the positive experiences of the many guests who have stayed with us. We continuously invest in maintenance and improvements and welcome constructive feedback that helps us enhance our guests’ experience. Thank you for your time

We had an amazing stay at this Airbnb! The place was spotless, comfortable, and exactly as described in the listing. The location was perfect, close to everything we needed while still being peaceful and relaxing. The host was incredibly kind, responsive, and made us feel very welcome from the moment we arrived. We especially appreciated the thoughtful touches and attention to detail throughout the home. We would definitely stay here again and highly recommend it to anyone looking for a great experience!

Our stay was excellent from start to finish. The place was impeccable, very comfortable and exactly as in the pictures. The location is perfect for relaxing and enjoying yourself, and the atmosphere feels safe and pleasant. The host's service was amazing: always attentive, friendly, and mindful of every detail to ensure we had a comfortable experience. Definitely one of the best places we've stayed at. Highly recommended for those seeking comfort, tranquility, and a quality experience. We would definitely come back!

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