Rodolfo

Reviews

27 total reviews

85% Excellent

27 reviews

4.81

2023–2026

Cleanliness 4.9

Accuracy 4.8

Communication 4.9

Location 5.0

Check-in 5.0

Value 4.8

27 reviews

3BR Home

Kyle

Excellent, 5 months ago

The place was just as advertised! Great beds and the Air conditioner worked amazing after a long day of exploring La Fortuna. Close to really awesome restaurants.

The house was available and clean on the outside; however, on the inside it was dirty and smelled weird. The costs of the activities were not respected at the time of payment (they increased) and they did not provide support when it was reported that the television control did not work.

Host Response

Hola don Carlos, muchas gracias por tomarse el tiempo de compartir su experiencia. Lamentamos sinceramente que su percepción de la limpieza interior no haya sido la esperada. Nuestro equipo realiza limpiezas profundas antes de cada llegada y tomaremos su comentario en cuenta para reforzar este aspecto. En cuanto al olor, la casa está construida en su mayoría de madera natural, lo cual puede generar un aroma particular al que algunas personas no están acostumbradas. Sobre los costos de las actividades, queremos aclarar que los precios iniciales siempre se brindan como referencia. El monto final varía según los extras seleccionados, como actividades con almuerzo incluido, y también puede cambiar según la temporada. Esta información fue explicada previamente para evitar confusiones. Respecto al control del televisor, verificamos que contaba con baterías nuevas. Lamentablemente, este tipo de fallos técnicos ocasionales pueden ocurrir y no siempre están bajo nuestro control inmediato. Agradecemos mucho sus comentarios, ya que nos ayudan a seguir mejorando la experiencia de nuestros huéspedes. Le deseamos lo mejor en sus futuros viajes.

Thank you for a wonderful stay in La Fortuna! The location was a perfect home base for exploring the rainforest. Rodolfo could not have been more helpful - he is truly stands out from many others in his helpfulness and friendliness. He arranged for all of our tours, rental car, and even offered restaurant recommendations. Beds are really hard and water isn't super hot, but wasn't expecting or looking for a luxury hotel for jungle adventures.

We were a family of 6 that stayed at this location, which is a little away from the main area and so a rental car is recommended. It was comfortable with hot water in both the inside and the second outside bathrooms. Fast Wifi, cold AC and fan. Rodolfo was very responsive and also owns a rental car agency which came in handy when our original 6-passenger SUV from SJO broke down he was able to rent his 6-passenger SUV to us so that we could tour La Fortuna and then drive it to San Jose for our flight back home. We enjoyed our stay

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