Colleen
Reviews
23 total reviews
96% Excellent
23 reviews
4.96
2022–2026
Cleanliness 5.0
Accuracy 5.0
Communication 4.9
Location 5.0
Check-in 5.0
Value 4.8
23 reviews
Joseph
Excellent, 6 months ago
This was the second place I stayed at after being in West End for 2 weeks. This place was spectacular. Given that the weather was less than ideal, I was very glad to have such a cozy and comfortable place to go to after my day of diving or just exploring. Colleen and Jennifer were very prompt in their response to questions and very kind as well. Check out is normally 10am but I asked if I could stay until noon. I had planned to stay on the beach from 10 until noon, but the weather was uncharacteristically bad. No way I could stay on the beach for 2 hours. They answered me quickly with a very generous acceptance for me to stay until noon. Made the world of difference to me to be indoors and comfortable while waiting for my taxi. Thank you so much for your kindness and for sharing such a wonderful place. Being on the beach and being able to enjoy beautiful sunsets, made an otherwise poor weather holiday fantastic! If I return here, this is where I would stay. Thank You!!
Steve
Excellent, 7 months ago
great location in West Bay on the beach. condo was awesome for family of four . plenty of space . air conditioning works well. easy access to the beach and snorkeling. hosts were very welcoming.
Conrad
Excellent, 1 year ago
A very comfortable stay in a brilliantly located condo. Thoroughly recommended.
Jeffrey
Excellent, 1 year ago
5 stars start to finish. Big thanks to all Marla, Biggie, Colleen, security guards everyone made our vacation the best I will be back. Everyone goes above and beyond!!!
Host Response
Sooooo glad you had a great vacation, Jeffrey and we look forward to having you back!
Mary
Excellent, 1 year ago
This condo lived up to our high expectations, having admired it from the beach on previous visits. Comfortable inside and out, with supplies for everything from coffee to sunscreen. The patio furniture was comfortable for shade and cocktails, while there were plenty of loungers for time on the sand. The staff (Gustavo: manager, and Jerry in security) were friendly, efficient, and supported us in every way. The WiFi in the area was inconsistent for a day or two, and Gustavo was quick and persistent in contacting the company until everything was functional again. Colleen was incredibly responsive to any questions or requests that came up, and always followed up to be sure any issue was resolved to our satisfaction. It is very clear she lives up to the title of “Super Host”. We also loved that this stretch of beach was hardly impacted by crowds even when there were several large cruise ships in port. Location is convenient to the best snorkeling, the boat dock, and favorite restaurants.
Michael
Excellent, 1 year ago
Beautiful condominium just steps from the ocean and good swimming and snorkeling. Walkable to many restaurants and bars, with easy access to water taxis for exploring other parts of the island. A marvelous place!
Elizabeth
Repeat guest
Excellent, 2 years ago
I love that place
Host Response
Great guest. Excellent in all ways. Will host anytime.
Peter
Excellent, 2 years ago
Simply amazing! We loved everything about our stay. Colleen and Jennifer went above and beyond in the communications, recommendations, insights, and efforts to ensure our stay was a good one (it was!). The property was well-equipped, and there wasn't a single time we felt we needed anything. Our hosts were thoughtful, responsive, and kind and made us feel right at home. We rarely find gems, and the combination of the property, location, and hosts makes this a 10/10. I can't wait to return, and thank you, Jennifer and Colleen. It's left an indelible mark on our hearts.
Host Response
Thank you so much for being an exemplary guest. We look forward to having you back anytime. Jennifer
Manolo
Good, 2 years ago
Everything's great, I'd go back a thousand times. The only bad thing is that I felt uncomfortable when I was about to check in, because I made a last-minute change from 4 to 6 guests because it was the same price. However, on the exact day of my arrival, the host wanted to change it back to 4 and tried to tell me that the rate was higher, when I had already traveled with 6 to Honduras. Had I known before, the other 2 people wouldn't have traveled. He excused himself by saying that his "wife" accepted the 6 guests without his permission (which was in the description at the same price). And then he tried to make me pay more for the two guests. However, since I was already in Honduras, I objected and in the end he ended up accepting, giving me an ultimatum that I "behave myself" something that I didn't like. However, the place and everything was great, he changed his stance and behaved well in any case, unfortunately I was afraid in the place of not doing anything wrong because of his "warning" which is the only thing I can reproach. CHARMING PLACE
Host Response
Gracias Manolo por quedarse con nosotros. Lo siento mucho que hagamos hecho algo para que no te sintieras cómodo. Por favor danos otra oportunidad para realizar un hospedaje spectacular.
Scott
Excellent, 2 years ago
What a great place to find your peace and relaxation. You can do it all or nothing at all here. It’s private enough that you don’t have to deal with West Bay if you don’t want to. But it’s right there at your doorstep if you want it. The property manager and hosts were amazing from the time I booked it to check out. Great communication and very friendly. I will be looking to make a return trip here again.
Host Response
Your statement about doing nothing at all or everything is so true! Never thought it about that way but it does describe my experience there too...so thank you :-) I hope you got the relaxation you needed, and some adventure too. Thank you being such a wonderful guest. Would love to have you back anytime!
William
Excellent, 2 years ago
Location, Location, Location! Everything is just as shown on listing and as described in other reviews. We especially enjoyed sitting on the raised patio (which was shaded most of the day) facing the beautiful beach and turquoise water. There is great snorkeling right off the beach, a short walk to the west on the beach, past the nearby boat dock.
Host Response
Great guest. Excellent in all ways. Will host anytime.looking forward to having you back.
Laura
Excellent, 2 years ago
What an awesome condo! Actually, much nicer than the photos would indicate. The space is huge! Crazy how close you are to the water. At high tide, the ocean is 20 steps away from your back door! Would 100% stay here again. Thank you, Colleen!
Host Response
Thanks so much for staying, Laura. I’m so glad to hear you enjoyed the place (and closeness to the water!) It was an absolute pleasure having you…come back anytime! 🏝️
Tom
Excellent, 2 years ago
Colleen's place is amazing - spacious, clean and modern, it is incredibly close to the beach. It's hard to imagine that you could be much closer! The beach is beautiful and Colleen's place is close to water taxis, beachside restaurants and activity kiosks. At the same time, the beach in front of Colleen's is not overly busy--the perfect mix of convenience and privacy.
Host Response
I’m so glad you enjoyed the condo and location! Sounds like you made the most of your vacation which makes us so happy! 😃 Please come back anytime—it was a pleasure having you! 🏝️
Diego
Excellent, 2 years ago
This is the 3rd time we have stayed in the Coral Sands complex and second time in this unit. The first time in this unit was back in 2019 while it was under another management company. Colleen has since taken it over and updated the decor and furniture. It had some issues with the AC that have been fixed and it is the best. Something that most people don't know is that it is one of 5 condos in the property that has access to the power generator. One day most of West Bay lost power for 6-hours and we didn't even feel it. There is no better property on West Bay in my opinion and us coming back proves it. It is specially good if you have kids as they are just steps from the ocean. The security guards also help put tanning chairs out for you on the beach. Top notch condo.
Host Response
Thank you so much for your thoughtful and detailed review. I am so glad you and your guests had a great time at the condo! It was a pleasure to have you and I hope you come back to the island soon!
Yankel
Excellent, 3 years ago
Enjoyed the stay. Thanks for everything !