Claudia

Reviews

28 total reviews

86% Excellent

28 reviews

4.75

2018–2025

Cleanliness 5.0

Accuracy 4.8

Communication 4.7

Location 4.9

Check-in 4.4

Value 4.8

28 reviews

3BR Condo in Rio Hato

Diana

Excellent, 8 months ago

This apartament is great. Walking distance from the beach club, Felipe Motta and Mansa restaurant. Very comfortable with private bathroom in each room and spotless cleaned. Kitchen has all you need. We had an amazing week with my family. Claudia is very responsive and friendly, and provided all necessary details and instructions in advance. I will for sure rent this property again.

Claudia apartment is fine, comfortable and spacious. However, the air conditioners do not work well (they turn off) and the bathroom in a room was not working. Claudia was also too uncompromising and inconsiderate when I tried to negotiate with her for days to suspend or postpone the trip because of the complicated political situation that Panama is experiencing. He declined, he had me contact airbnb (which was impossible) to fix, he made me ask for the refund through airbnb and then deny it, I did not propose anything. We arrived and were not noted at the entrance and from that moment on, she never responded to me. The apartment has no guide, nothing! It was very unpleasant to deal with her. Even though the apartment is fine, I would not rent anything to Claudia again.

Host Response

Hola Carolina! Los aires funcionan perfectamente creo que a lo mejor tuvistes probablemente regulando la temperatura con el sistema Nest. Lástima que no tuve conocimiento de esto durante tu estadía para poder guiarte. Sobre el baño tampoco lo reportaste durante tu estadía, ya que hay un plomero en sitio para solucionar esos problemas. No considero haber sido intransigente, te di opciones de cuando el apt estaba disponible para que cambiarás la fecha de estadía, pero ninguna te funcionaba. Pudiste ingresar al apt antes de la hora indicada por consideración a la situación que se estaba viviendo en ese momento. Las políticas de cancelación de Airbnb están en la información antes de hacer la reserva y en ningún momento falte a ellas. Decidistes a último minuto que siempre si ibas a hospedarte y me enviastes la información de registro necesaria a último minuto la cuál se envío enseguida para tu ingreso. Todos los días previos a tu check-in nos comunicamos varias veces y te envié la guía necesaria para tu estadía en el apt. Y te había informado que cualquier inconveniente me informarás y nunca mas durante la estadía me contactaste con alguna pregunta o para reportar algún inconveniente. Es una lástima que a pesar de tratar de ayudarte en lo que pude, solamente por negarme a cancelar la reserva hayas decidido escribir en un review información incorrecta. Igualmente estoy agradecida por tu estadía y que hayan podido disfrutar del apartamento durante todos los días que estuvieron en el apt.

Claudia's place is excellent. Not only the apartment as such, which is modern and comfortable but also the equipment of it, which is very complete, which makes one miss nothing and feel at home. We also received it very well updated, which is appreciated. We traveled like a baby and Claudia provided us with a crib and eating chair. If you have any concerns or concerns, Claudia has had, she responded immediately. The location is excellent, close to the Beach Club and the central square of the Puntarena complex. In short, highly recommended for a pleasant stay at Buenaventura Golf.

3BR Condo in Rio Hato

Rita

Repeat guest

Excellent, 6 years ago

Comfort, tranquility and different environments in 1 single (hiking, beach)

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