Ara

Reviews

46 total reviews

91% Excellent

46 reviews

4.87

2018–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.9

Check-in 4.8

Value 4.7

46 reviews

5BR Home in Acapulco

Alejandra Luisa

Excellent, 4 weeks ago

We loved staying at Ara's apartment. Sparkling clean. There was EVERYTHING we needed during the trip. The rooms were comfortable, the bathrooms were impeccable, with everything we needed, the kitchen was ideal, and Ms. Viky treated us like royalty all weekend. She cooked delicious food for us. It was worth every penny. I'm looking forward to returning!!!

Ara's apartment is very nice, excellent view from the balcony in the Diamante area and Vicky cooks delicious food, and she did me the favor of buying everything. I hope to return very soon and frequently.

Host Response

Bienvenida siempre!!! Que gusto poder atenderte!!!!

5BR Home in Acapulco

Abril

Repeat guest

Excellent, 10 months ago

This is the second time that we have stayed with Ara and we love it, Vicky supported us with food and cleaning and made everything very easy for us

Host Response

Es un placer tenerlos en Peten para consentirlos, los esperamos muy pronto!!

5BR Home in Acapulco

Abril

Repeat guest

Excellent, 1 year ago

Ara's apartment feels much better than in the photos, it is very nice and comfortable, there are very few apartments that have already been enabled so the stay felt more exclusive. Vicky gave us excellent service in cleaning and cooking, we will definitely stay with Ara again. He also let us check in earlier so we could do Home Office.

Host Response

Fue un placer tenerlos con nosotros, me alegra que hayan estado cómodos! Día a día trabajamos para que su estancia sea una linda experiencia! Los esperamos muy pronto!

Good location of the property and access at the reception. Comfortable and clean apartment. Vicky, the cook who got us the host, the hostess got us, is excellent. We released washing machine and dryer clothes. Aracely the host was very well connected before and during the stay; and she replaces messages very quickly, which gives confidence and peace of mind. The cost benefit is very good. The main room TV requires attention because the sound fails.

When we showed up to Aracelis apartment the AC to one of the rooms wasn’t working. The owner (and her help Vicky) said they’d send someone in to fix it that day. However, days went by and nothing was fixed. On our last night the maintenance guy finally arrived and said the Owner Araceli had had the Quote to fix the AC for weeks, but did not want to pay it. We reached out to the owner hoping she’d accept her fault (renting a 5 bedroom condo knowing the AC doesn't work in 1 of them) and she refuses to make a partial refund.

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