Magda

Reviews

18 total reviews

18 reviews

4.28

2019–2024

Hosting since 2019

Cleanliness 4.5

Accuracy 4.3

Communication 4.5

Location 4.7

Check-in 4.5

Value 4.3

18 reviews

2BR Villa in Provincia de Guanacaste

Jenna

Good, 2 years ago

This place is great for a night. Hosts are great as well as on sight staff are kind and personable! My only issue is that it has very, VERY uncomfortable beds.

This is the most horrible property and landlord we've had AirBnB in the last 10 years! From 4-5 cameras you are spied out without asking and without seeing this on the profile!! We have reported this to AirBnB and the landlord has been directly penalized! But that's not enough: They lied to us about their actions. The brother with whom we spoke twice on the phone changed his words by 180 degrees within 2 hours and threw a family of 5 with three small children out of the house at 7pm!!! We were there by ourselves! We did not want to let 3 cameras shine in our own pool. He agreed and said that no one wants this. 1h after that he said it is his rules of the house and he wants us to leave as we did not respect them and hanged the personal cameras (as discussed with him on the phone before). He promised we would get 100% of the money back. Shortly thereafter, you did not want to pay the money, because they supposedly wanted to clean. The gardener only then read us out and read the door to the house closed until it has been checked that everything is really clean. It was. We hadn't even unpacked! Still, they wanted money for the cleaning! Fingers away from these people!!!! in 10 years this has never happened to us!!!! AirBnB was very nice and accommodating. They apologize more often, have refunded everything, gave us a bonus and blocked these people for a while! Thank you AirBnB!!! We are happy to book again and hope that such people will be banned.

The property is clean, in a good location and it is safe. The staff is very friendly and accommodating. Overall a good place and good value. Has a kitchen and a fridge. The living area a couch and a TV. Some things for improvement. The bathroom sink is very small and very uncomfortable to use. You have to lean uncomfortably over it. The water pressure is sometimes light. The ac unit is in the living room and it provides cold air for the entire cabin through vents above the doors. Not the most efficient system. The wifi is very weak and slow. The details of the wifi system are not published in the rooms forcing a call to the caretakers of the property. The mattress in the bunk bed in the spare bedroom are tough and uncomfortable (according to my kids). Cheers.

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