Yonathan

Reviews

197 total reviews

78% Excellent

197 reviews

4.73

2022–2026

197 reviews

3BR Home in San Martín Zapotitlán

Sergio

Excellent, 7 months ago

Very nice house, the lights outside are very eye-catching. We really liked the Christmas theme, the decoration in the living room and dining room Everything was very clean and tidy, we were able to enjoy the stay, we wanted to stay longer.

Overall the accommodation is pleasant, quiet, very close to the Irtra, a large TV, internet, equipped kitchen and comfortable rooms. We still found traces of bread on the floor, but our reservation was last minute, I guess there wasn't much time to clean, so I understand. They don't allow the pool to be used for Airbnb services. They told us that the owner of the house already knows, that it is only for owners and that these rules have already been communicated by the neighborhood association. They shouldn't offer the pool, as it was a very uncomfortable time, finally after arguing for several minutes with the guard, they let us use it for "half an hour".

Very nice service and a very nice house!

Host Response

Gracias por tu comentario, Maryuri ✨ Nos encanta saber que la casa fue de tu agrado. ¡Te esperamos cuando gustes!

3BR Home in San Martín Zapotitlán

Wilson

Repeat guest

Excellent, 8 months ago

It is our second time staying and it is certainly one of the best options to stay near the IRTRA parks, the place is very quiet, and the hosts are very attentive.

Host Response

Gracias por tu comentario, Wilson 🙌 Nos alegra saber que has vuelto a hospedarte con nosotros y que disfrutas de la tranquilidad y cercanía al IRTRA. ¡Será un placer recibirte nuevamente!

The house is very nice, well equipped, clean and visibly cared for. However, we had major security and billing issues. During the night a woman appeared outside the property asking for help because they supposedly wanted to kill her, which generated a lot of concern since I was traveling with my parents, brothers and nephews. The next day, in the pool area there were five people using drugs in front of everyone. Also, when requesting the invoice, it was not issued for the full amount of the stay. These aspects significantly affected our experience.

When I booked, I asked for information about the pool and they told me that it was from 9 to 5, but 5 minutes before arrival, they informed us that the pool was not working, but was being remodeled and we arrived with 3 children and 2 young people who were excited to use it, then they sent us to another place where the pool is private and outside the residential complex! They offer an inflatable jacuzzi that doesn't heat up, and really can't be used as it should, the price is high for what they can really offer! Bad experience for me and my family, the house needs a deeper cleaning, I really felt cheated.

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