Sarah Jane

Reviews

Superhost

33 total reviews

82% Excellent

33 reviews

4.76

2020–2024

Cleanliness 4.8

Accuracy 4.9

Communication 4.8

Location 4.7

Check-in 4.9

Value 4.8

33 reviews

2BR Condo in Nueva Gorgona

Alex

Good, 2 years ago

Million Dollar view that can't be beat, albeit with a few blemishes. Watch the birds soaring so close to the balcony that you could almost touch them, or the sun rise in the east with morning coffee and setting in the west with cocktails, or watch the fishermen arrive in the morning and leave around suppertime. Our biggest surprise was that the shower doors in the two bathrooms had a heavy buildup of soap scum - something we did not find in other units of friends we made here. It suggests that a previous longer term renter was likely negligent. They provided a cleaner we recommended, and offered to have staff clean them. We decided to clean it ourselves over the course of a month, so only the guest shower remains for them to finish. The volcanic ash and sand that swirls up from the beach with strong NE winds in the dry season, settles on the balcony and stains the cushions. Frequent cleaning! Those with respiratory ailments like COPD should be wary - keep patio doors closed.

Host Response

Thanks for your review Alex. Yes, we are aware of the stains, which are actually hard water stains, that we constantly battle with, in this area at the beach. We have finally found the BEST product for glass and using it everywhere. So happy you enjoyed your view and surroundings! Thanks for staying with us and so happy you enjoyed your 4 months at our beautiful Royal Palms front facing 2 bedroom condo. Best regards, Sarah

we highly recommend Sarah's Royal Palms unit 817. We would not hesitate to stay in the future. -The view is extraordinarily. -The beach is walkable in both directions at low tide. -The staff was very helpful in moving our luggage as well as cooling the unit by -adjusting the shades -opening windows -placing cushions on outdoor furniture. we recommend renting a car as there are no walkable restaurants or grocery stores. Missing Attention to the details... our minor frustrations could have been avoided if the host prechecked the unit as well as met us when we arrived. - Both TVs were difficult & and different to operate. the issue was not resolved even after two attempts (personal visit & a video conference ) - There was no ice in the icemaker. - The refrigerator ice maker was frozen solid & required defrosting. - There was only one wine glass on the shelf to celebrate & toast our first day on the beach. - when preparing our 1st meal we discovered that the knives were not sharp.

Very disappointed in the building, it was not managed well, they used it like a hotel, lots of weekend people who didn’t obey the rules.

Host Response

Hi folks! It was a pleasure to host you, and meet with you earlier this year. Indeed we had a few initial maintenance issues which we responded to promptly, and thank you for the private feedback stating "Thank you Sara Jane you were a very good host who solved our issues". Indeed the condo buildings that allow short term rentals can feel like a hotel. It's imperative that owners and property managers relay the rules to their guests for an overall comfortable experience for everyone residing in the condo building community. I will be sure to bring this feedback to the next homeowner meeting. Safe travels, take care and thanks for being awesome guests! warm regards, Sarah

The apartment is beautiful. Definitely the best views you can get from that condo! It comes with all you need, from towels to kitchen accesories. We cooked some days and everything worked fine. The condo is also pretty nice, with great amenities and beach access. We stayed during weekdays, so we spotted very few people. Not sure wow will it be during the weekends. Communication with Sarah was fluid and she was very kind. She is supported by some local team that help us with some doubts upon check in. It's very close to Panama so will defnitely come bqck again!

2BR Condo in Nueva Gorgona

Randy

Excellent, 4 years ago

You can’t go wrong with this place. Everything you could want, right on the ocean. I wholeheartedly recommend staying here.

This is an absolutely lovely apartment with a fantastic view of the ocean and of the beach. The beds are very comfortable and the apartment is well appointed. It was very clean and has all amenities. I did have a little trouble figuring out the induction cooker because I’ve never used one but Sarah has the instruction booklet in the kitchen. In fact, Sarah is on top of everything. She’s very quick to communicate with and very helpful in terms of answering questions about the apartment, the area and providing recommendations for taxi service, restaurants and more. We would definitely stay here again!

Host Response

Thank you Lillian for taking the time to review! It was a pleasure hosting you, and thanks for recognizing our customer service.. we take great pride in ensuring our guests are comfortable and communicated well with. See you again! Warm regards, Sarah

Bliss!!!!! Only because I'm at a lose for words to accurately articulate how great my experience was. The Airbnb was as described and made you feel even more wonderful upon entering. The Maid met us at the property lobby and gave us a tour that make us fall more in love.....The AMENITIES, the AMENITIES, we were there 3 days and only turned on the TV for 3 hours (because it was a really hard rain.) We made use of the pools, beach, workout facility, bar/restaurant, pools, and beach again!! lol Loved the place and experience, makes me want to buy something here.

Host Response

What a lovely review Jeremy, thanks for taking the time to write your experience with us, we hope you will return soon! If you want to buy something.. of course I can help you with that too! Warm regards, Sarah

This property affords one of the best views of the ocean and the space is clean and well appointed. Sarah was a great host—good communication and great follow-through. Sandra, who met us at check-in did an incredible job walking us through the unit as well as orienting us through all of the property’s amenities. Speaking of amenities, nothing better than an early morning workout in the gym, followed by a rigorous pickleball game, dip in the pool and then a walk on the beach to get fresh fish from the local fishermen. What a great location!

Sarah Jane's condo was absolutely beautiful!! The views were so stunning! Being able to wake up every day and being surrounded by such amazing views was such a great experience. We were working remotely from the condo for a little over a month and the internet worked great (with video calls/phone calls/and for remote desktop!) There is beach access from the condo and there are also multiple pools on the premises (one on ground level and one upstairs on the same floor as the gym!) The condo also is very accessible by car to Coronado (there are lots of restaurants in that area). Thanks for a great stay!