Petra

Reviews

284 total reviews Ā· 3 listings Ā· 2 locations

90% Excellent

284 reviews

4.88

2020–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

284 reviews

5BR Villa

Marko

Excellent, 2 weeks ago

The architecture of the villa (outside but also inside) made a big impression on us. The spaciousness of the villa is fantastic. Everything really fits! From the large-scale works of art to the kitchen amenities to the magnificent pool. The location of the villa is fantastic, provided you have your own car. Admittedly, the villa is no longer brand new, which is visible in one or two details. But in any case, it is very well maintained and very stylish and guarantees a high degree of privacy! We felt incredibly comfortable! The idea of also offering something for children is great; however, in practice, there is some room for improvement here! (The slide is too extreme, and the playroom mostly has things that no longer work.)

The house was aesthetically beautiful. The bathroom door in the master bedroom was broken, and once closed from the inside, it is no longer possible to get out, and you need help from someone outside the bathroom to open it. The only really negative comment has to do with the concierge, Alba, who proved to be incompetent and tactless. My girlfriend was not feeling well and we asked her if she could give us a hand. Without showing the slightest empathy, she said that there was no one who could help her and the most she could do was call a taxi, which arrived after 1 hour, all while she continued to do her own things without the slightest desire to help in a difficult situation. That afternoon, we had scheduled massages that we obviously couldn't get because we had been in the clinic for 4 hours, and without the slightest consideration, she made us pay according to the cancellation policy. Zero sense of humanity Still, a nice and very livable house Too bad we were left with this bitter taste in our mouths

Excellent place to stay would stay here again šŸ’Æ

Host Response

Thank you for your review Alberto.

This property is absolutely stunning. The architecture, views, and pool made for a really unique experience. The receptionist was also incredibly helpful and responsive, assisting us with arranging massages, chef services, and laundry during our stay. That said, there are a few things I wish had been communicated more clearly in the listing before booking. The property does not have air conditioning in the common areas such as the kitchen and living room, which made those spaces very hot at times. Also, because the glass walls and doors have wide gaps, bugs freely enter the space, and we regularly encountered large beetles, water bugs, spiders, and other insects including inside the bedrooms and on the actual beds themselves. Bug nets were provided. The back door is also not able to lock and so you aren’t able to lock up at night. We still felt safe though. But wish we would have known these things prior. I would still stay here again and have already recommended friends.

We had a fantastically wonderful time with our daughter! The path is a bit bumpy at the start, but no problem with an SUV. The location is wonderful, the bed is comfortable, and on one day we even got a free smoothie šŸ˜ It takes longer for the water to get warm, but that's no problem when it's warm outside. The pool deck is in need of renovation, and having a restaurant right at the property would be even more convenient, but we would come back and highly recommend it to our friends 😊 It was a fantastic place to stay.

Host Response

Thank you so much Alexander for your amazing review.

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