Maria Pani

Reviews

Superhost

79 total reviews

78% Excellent

79 reviews

4.72

2024–2026

Cleanliness 4.8

Accuracy 4.7

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.7

79 reviews

6BR Luxury Villa in Cancun

Mariana

Excellent, 1 week ago

Our stay was great

I had a problem with scheduling and it wasn't very clear, but I'm not sure if it's an issue with Airbnb or the owners. But I have to emphasize that when I spoke with some of the hosts, they offered me solutions, and they were helpful and kind about the issue. Without a doubt, the best option was to have been in the house and enjoy time with the family. It was super nice. I also want to mention that the bathroom upstairs from the middle room, where there are two beds, no longer opens from the inside, and since I had no idea, I was scared. We didn't close the door to use that bathroom anymore. But the pool was super nice, and there were lights and air conditioning everywhere. Everyone slept comfortably. The rooms are very nice. Overall, everything was super good. Well‑stocked kitchen with everything you need to make a delicious dinner. Yes, it's worth it. The manager was super friendly.

Host Response

Hi, Thank you so much for taking the time to share your experience. We are very pleased to know that, despite the initial inconvenience with the reservation, our team was able to support you and that you enjoyed your family stay. We also appreciate you letting us know about the bathroom door. We will check that detail immediately to prevent future guests from experiencing a similar situation. We are happy to hear that you enjoyed the pool, the spaces in the house, and that you found the kitchen well equipped. Feedback like yours motivates us to continue providing the best experience possible. It was a pleasure to welcome you, and we hope to have the opportunity to host you again in the future.

Everything was very nice and tidy. I really liked it, but the only downside I saw was that there was no light outside in the pool at night to be in the pool, but everything else was excellent. The rooms and everything were very good.

Host Response

Hi Luis, Thank you for your feedback. These kinds of observations definitely help us continue to improve. We want to let you know that we have already replaced the pool lamp. Unfortunately, the previous one broke down on the day of your check-in, and we didn't realize the problem until you kindly let us know. We appreciate your feedback and hope we will have the opportunity to welcome you again in the future.

6BR Luxury Villa in Cancun

Luis

Excellent, 3 months ago

A very beautiful house in an excellent location. Ideal for outings with family and friends.

Loading...