Riviera Rentals

Reviews

78 total reviews

77% Excellent

78 reviews

4.71

2022–2026

Cleanliness 4.7

Accuracy 4.6

Communication 4.8

Location 4.9

Check-in 4.7

Value 4.6

78 reviews

6BR Villa in Playa del Carmen

Maria

Excellent, 3 weeks ago

When we arrived at the house, we realized there was no water; it was certainly inconvenient, though we understood nothing could be done since we check-in at 8 p.m. However, the problem was fixed the next morning, and everything was great from then on—the house was very clean, and we enjoyed the pool and the barbecue grill.

6BR Villa in Playa del Carmen

Sara

Good, 2 months ago

We stayed at this property for a week as a family of 15 and had a really nice experience. The house is spacious, with 6 bedrooms and 4 bathrooms, giving everyone enough room to be comfortable. The location is excellent—about a 10‑minute walk from 5th Avenue and several shopping areas, which made getting around very convenient. It’s also very close to the sea, and the rooftop overlooks the water with a beautiful, relaxing view. The neighbourhood is quiet, gated, and has plenty of security, so we felt very safe throughout our stay. We had a small issue with a washroom door and the hot water, but Riviera Rentals was helpful and responsive. The only thing we missed was having larger pots and pans for cooking for a big family. Overall, it’s a comfortable, well‑located home that works great for large groups.

We had a wonderful stay and would absolutely recommend this property for families and small group gatherings. The host was extremely responsive, and both the check-in and check-out processes were seamless and stress-free. Everything in the home was in working condition, and the kitchen was well-equipped with everything we needed to prepare meals. The pool was a great bonus—our kids really enjoyed having that space to relax and play. The location is fantastic, just steps from the beach, and the area felt very safe and walkable. It’s about a 20-minute walk to restaurants and shops, which we found very convenient. Being next to the ruins was also a unique highlight and made for a fun outing during our stay. Overall, we enjoyed our time there. The only enhancement we’d suggest is adding some shade on the roof area, but aside from that, everything was great. We’d definitely stay here again!

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