Araceli

Reviews

Superhost

89 total reviews

88% Excellent

89 reviews

4.84

2019–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 4.9

Value 4.8

89 reviews

7BR Villa

Santos

Excellent, 2 weeks ago

Best view Of acapulco bay there is the pool and home were worth every penny host always responsive staff was great would definitely recommend to people home was a 10/10

7BR Villa

Rebeca

Repeat guest

Excellent, 4 weeks ago

It's our second time at this wonderful place to stay. It's very comfortable and the view is amazing! Everything was very clean and tidy. Equipped kitchen, board games and grill for barbecuing meat. Our stay was spectacular! Araceli and her staff were very friendly and were attentive at all times!

Host Response

It's a pleasure to know that you enjoyed your stay. Thank you. 🙏

The house was a 10. The view, the pool, the rooms, everything was impeccable. Just one small detail: the Wi-Fi connection was slow and it kept disconnecting. I had to take care of some business and needed to connect, but I couldn't. It would be better to improve the speed and the connection. Apart from that, it was excellent!

Host Response

Thank you, Luis, for your comments. We will take immediate action to improve the Wi-Fi service.

We spent a few incredible days there. The view is spectacular, and it has everything you need to spend great days! The people who help are very nice. Araceli was very attentive. We had constant communication. We will definitely be back! We had a great time. The rooms, the bathrooms, the full amenities. The house has everything to enjoy the view, the pool, and the sun. The residential area is very secure.

Host Response

Thank you for your stay and your understanding at all times. We hope to be your lodging option again

We were actually very comfortable, the house has a beautiful view and a sensational pool area. According to the family's comments, there are details that would be worth taking into account. In the kitchen there is a lot of mess in the drawers and in the pans, in fact they are dirty. The laundry area had a lot of unwashed clothes and was also dirty. We only went for the weekend and that's all we could observe, in fact we found a cockroach in the kitchen. It's not the first time I've rented a house on Airbnb, I think that as owners we should be closer to the employees to verify that they do things as we ask. In fact, we called the attention but Mrs. Mary is not very friendly, however Mr. Fausto was very helpful and willing. Overall the house is fine, just details worth taking care of

Host Response

Gracias por tus comentarios Tomaré acción inmediato

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